Contact

1. Email us

Write to support@skeldyne.com from the email address on your Skeldyne account — that is how we find your account.

2. What to include

• The email address on your account.
• What you were trying to do, and what happened instead.
• For terminal issues: your operating system and the skelmini version you are running.

3. Billing and refunds

Top-ups, invoices and subscription changes are on your billing page. Refund terms are in the Refund Policy.

4. Something looks broken

Check service status first — it shows the website, the agent, the knowledge layer and payments. If everything reads normal there, email us and we will take a look.